Privacy Policy
Welcome to our Privacy Policy page. Your privacy is of utmost importance to us. This policy explains what data we collect, how we use it, and your rights regarding your personal information when you use our website.
What Data We Collect
We may collect the following personal data from you:
- Identification Information: such as your name, email address, phone number, and postal address when you contact us or register on our website.
- Usage Data: information about how you use our website, including pages visited, time spent on the site, and browsing behaviour through cookies and similar technologies.
- Technical Data: IP addresses, browser type and version, operating system, and device information to ensure compatibility and security.
- Communication Data: any messages or correspondence you send to us via our contact forms, email, or other means.
How We Use Data
Your information is used to:
- Provide, operate, and maintain our website and services.
- Respond to your inquiries, requests, or support needs.
- Improve our website’s performance and your user experience.
- Send you updates, newsletters, or marketing communications if you have consented to receive them.
- Protect against fraud, unauthorized access, or harmful activity.
- Comply with legal obligations and enforce our policies.
Cookies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us:
- Recognize returning visitors and remember preferences.
- Analyze site traffic and usage patterns to improve content and features.
- Deliver personalized content and advertising where applicable.
You can control or disable cookies freely through your browser settings; however, this may affect the functionality of some parts of our website.
Third-Party Links
Our website may contain links to third-party websites for your convenience, such as our social media page on X (previously Twitter): https://x.com/EnglishHeritage.
Please note that we do not control these third-party sites and their privacy practices may differ. We recommend reviewing their respective privacy policies before providing any personal data.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data encryption both in transit and at rest.
- Regular security audits and updates to our systems.
- Access controls restricting data to authorized personnel only.
- Secure hosting environments and firewall protections.
Despite these efforts, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security of your data.
User Rights
You have the following rights regarding your personal data under applicable data protection laws:
- Access: Request a copy of your personal data we hold.
- Rectification: Correct any inaccurate or incomplete data.
- Erasure: Request deletion of your data where applicable.
- Restriction: Limit processing of your data in certain circumstances.
- Objection: Object to processing for direct marketing or legitimate interests.
- Data Portability: Receive your data in a structured, machine-readable format.
To exercise any of these rights or for any inquiries related to your data, please contact us using the details below.
Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at:
- Email: [email protected]
- Phone: +44 20 7286 1144
- Address: 54 Sutherland Avenue, London W9 2QR, United Kingdom
We are committed to addressing your concerns promptly and in full compliance with applicable privacy regulations.
